Payment for Treatment

At Flawless Feet Podiatry & Laser Clinic we accept all major forms of payment including cash, credit and debit cards, but we no longer accept cheques or American Express cards. There are no charges for accepting cash or debit cards.

Payment is taken at the end of each treatment session unless medical insurance is to be used. If you do hold health insurance, we kindly ask that you provide all your insurance detail at the time of booking including, your health insurance provider, your policy and authorisation numbers plus your date of birth.

Cancellation Policy

Flawless Feet Podiatry & Laser Clinic operates a cancellation policy, our policy is similar to many other medical clinics and we kindly ask all patients to adhere to it.

When an appointment has been made for you, the time is allotted to specifically see you, and we are unable to fill this timeslot at short notice.

As such, we request that you give us at least 24 hours notice by phone if you are unable to attend your appointment.

If you fail to attend your appointment and you have not given us notice, a full treatment fee will be charged.

If you arrive late for your appointment, we will see you for the remaining period of your allotted appointment slot, but your full appointment fee will stand.

Prescription Orthotics

If during your treatment you are recommended a pair of foot orthoses, the full cost is taken at the time of measurement or casting.

Nail Surgery

If our podiatrists recommended a nail surgery procedure to remedy your nail problems one third of the total cost is taken at the time of pre assessment and the remaining balance is collected on the day the surgery is performed.

Arriving for your appointment

Please try to arrive on time for your appointment. If you arrive late for your appointment the time of your treatment session may be reduced if we have other patients scheduled after your appointment. If arrive later than 10 minutes for your scheduled appointment you may be refused treatment if there is not sufficient time to carry out the treatment and even charged for the wasted surgery time.