Custom Orthotics in London

Restore Comfort, Relieve Pain, and Enhance Mobility with Custom Orthotics.

If you suffer from chronic foot, knee, hip, or back pain, custom orthotics could be the solution you need to restore comfort and improve your mobility. Custom orthotics are specially designed medical devices that provide targeted support and relief, tailored to your individual foot structure, biomechanical needs, and lifestyle. At Flawless Feet, we offer custom orthotics designed for any shoe, activity, or sport to ensure you never go without the support your feet need.

Our clinics in Sydenham, Croydon, and Covent Garden - London are equipped to create the perfect custom orthotics to fit your unique needs.

What Are Custom Orthotics?

Custom orthotics are prescription medical devices that are specifically designed to address foot injuries, disorders, or discomfort. Unlike off-the-shelf insoles, custom orthotics are tailored to the shape and movement of your feet. These custom devices are made to provide pain relief, offer support, and improve foot function by redistributing pressure, cushioning the feet, and addressing structural imbalances.

Orthotics are a non-invasive form of treatment that can help with conditions such as:

  • Foot pain (e.g., plantar fasciitis, heel spurs)
  •   Knee, hip, and back pain caused by poor foot posture or alignment
  •   Overuse injuries like Achilles tendinitis, shin splints, or metatarsalgia (pain in the ball of the foot)
  •   Joint pain or arthritis
  •   Bunions or hammertoes
  •   Fatigue from walking or standing for long periods
  • A podiatrist will assess your biomechanics, lifestyle, and specific needs before designing your custom orthotics to ensure they provide the support and relief necessary to alleviate pain and improve your gait.

How Are Custom Orthotics Made?

Creating custom orthotics involves a multi-step process that begins with a comprehensive assessment by a podiatrist. Here's what you can expect when you come in for a consultation:

Comprehensive Musculoskeletal Assessment

Our podiatrists will conduct a thorough evaluation of your feet, joints, posture, muscle strength, and range of motion. We consider your medical history, lifestyle, foot posture, and any pain or discomfort you’re experiencing. This ensures that the orthotics we create are designed to address your specific needs.

3D Scanning of Your Feet

Using advanced 3D scanning technology, we capture an exact digital model of your feet. This allows us to create orthotics that precisely match your foot structure, ensuring maximum comfort and support.

Designing Your Orthotics

Based on your assessment and the 3D scan, we design your custom orthotics using high-quality materials tailored to your activity level and footwear requirements. Whether you need orthotics for sports, daily activities, or work, we can design them to fit any shoe type.

Manufacturing and Fitting

After the design is finalized, your custom orthotics are manufactured. Once completed, you will return for a fitting to ensure the orthotics fit perfectly and provide the support you need. We make any necessary adjustments to guarantee that your orthotics feel comfortable and provide the maximum benefit.

By understanding the way your body moves, gait analysis helps us create a targeted treatment plan that can alleviate pain and improve your overall function.

The Difference Between Standard Off-the-Shelf Orthotics and Fully Customized Foot Orthotics

Many people wonder about the difference between standard off-the-shelf orthotics and custom orthotics. While both can provide support, custom orthotics are specifically designed to meet your unique requirements. Here’s how they differ:

Standard Off-the-Shelf Orthotics
Custom Orthotics
No scanning required
3D technology to scan and model your feet
General foot assessment is sufficient
Requires a musculoskeletal assessment
Minimal support
Maximum support tailored to your needs
Typically lasts 6-8 months depending on use
Lasts 3+ years with proper care
Can be collected and fitted on the day
Requires a 1-hour biomechanical appointment and wait time for manufacturing
Limited shoe compatibility
Can be made for any shoe type, including athletic shoes, work shoes, dress shoes, and more


At Flawless Feet, we use advanced 3D technology and a detailed assessment to create custom orthotics that provide long-term comfort and support. Our custom-made orthotics are designed to fit any type of footwear, ensuring that you can wear them in any situation, whether you're at work, exercising, or relaxing.

Can Custom Orthotics Help If I Don’t Have Pain?

Yes, custom orthotics are not just for people with pain. They can also be beneficial for people who want to optimize their performance in sports or daily activities, or simply prevent future problems. For example:

  • Athletes
  • Custom orthotics can help enhance performance by providing additional support, improving endurance, and preventing injuries.
  •  Preventing Foot Deformities
  • If you have a family history of foot conditions like bunions or flat feet, custom orthotics can help prevent these conditions from developing or worsening.
  •  Comfort and Stability
  • If you’re on your feet all day or engaging in physical activities, custom orthotics can provide the support needed to maintain comfort and stability throughout the day.

What Shoes Can I Wear Custom Orthotics In?

One of the advantages of custom orthotics is that they can be made to fit any type of shoe, including:

  • Athletic shoes (running shoes, tennis shoes, etc.)
  • Work shoes (dress shoes, boots, etc.)
  • Casual shoes (sneakers, sandals, etc.)

We understand that different shoes require different levels of support, and we can design orthotics to fit your specific needs. For example, carbon fiber orthotics can be made for minimalist shoes, while 3/4 length orthotics are ideal for shoes with limited toe box space.

It’s important to note that custom orthotics are not typically suitable for high heels or open-toe sandals, as these shoes are not designed for long-term support and are not ideal for daily activities.

Frequently Asked Questions

Custom orthotics typically last 3+ years with proper care, compared to off-the-shelf insoles that may wear out within 6-8 months.

No, you do not need a referral. You can schedule an appointment directly with us for a comprehensive assessment and fitting..

The process takes about 1 hour for your biomechanical assessment and a few days to a week for manufacturing. Once your orthotics are ready, we will schedule a fitting to ensure they fit properly.

Yes, custom orthotics can be made to fit almost any shoe, including athletic shoes, work shoes, and casual footwear.

Yes, custom orthotics can help alleviate knee and back pain by correcting foot alignment, redistributing pressure, and improving overall posture and gait.

Book Your Podiatrist in London

Book your treatment at Flawless Feet Podiatry & Laser Clinic in London and experience expert care designed to relieve discomfort, restore movement, and get you back on your feet, comfortably. 

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Patients in need of urgent treatment should contact the surgery before 10am and every effort will be made to attend to such cases as soon as possible.

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Cancellation Policy & Appointment Reminders

Please give 48 hours notice of cancellation otherwise a fee will be charged. (An answerphone is available out of hours so it is always possible to leave a message)

You will be reminded a day or two before your appointment, as a courtesy. However your responsibility to cancel any unwanted appointment remains and a full fee will be charged if you fail to inform us within 48 hours of your appointment.

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Advance Payment Policy for New Patients

Payment for this initial appointment can be made via a link which will be sent to you, or over the phone with a debit or credit card, and you will be issued with a receipt that you can collect at your appointment.

If you prefer to pay in cash then you can pay for the appointment at the clinic, providing this is in advance of the appointment.

For any subsequent appointments you simply pay on the day.

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Customer Testimonials

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Millie conducted a thorough investigation incl. an ultrasound scan and offered a firm diagnosis and treatment plan in only 30 mins. Whilst I would have preferred guidance on all of the aspects of treatment, I understand the limitations of an initial care plan. Ultimately I felt very reassured by Millie's expert advice about my foot issue.

Co
Constanze Gilbert

My first appointment with Marta was fantastic. She was so helpful and informative. She explained what was happening with my feet, gave me treatment options and allowed me to think on them. I now have a treatment plan and know more about how to take care of my feet and what ill fitting shoes means for their health. Looking forward to my follow up appointment!

Sa
Sadaf Khan

Very nice clinic with lovely staff. My appointment with Marta went great, as she made me feel super comfortable and gave me her recommendations on the best course of action for my issue. Super professional and very clear with communication. Looking forward to seeing her again in the future! Thank you 🙏🏼", "star_review

Ha
Hannah Brisola

Flawless by name, flawless by nature... I had a double nail avulsion treatment for my big toes after suffering intermittently with infections. Marta was incredible, very knowledgable, professional and friendly, the aftercare was also top notch. They've now fully grown back with no issues. I would highly recommend them 100 times over... thank you Flawless Feet Podiatry & Laser Clinic.

Be
Bella Major

I went to Flawless feet for the first time today & left feeling utterly relieved after having a painful toe for sometime & not understanding the reason. Marta was extremely professional, knowledgeable and welcoming and I left feeling so much better and confident about looking after my feet myself at home, following Marta's suggestions after receiving the treatment. I have booked for a check up in a couple of months & will be avoiding cheap nail bar pedicures in future! Thank you Flawless Feet!

Sa
Sara Tierney

After having tried a few others for foot treatment. Flawless were the first to fully put me at ease. Relaxed, friendly, informative and professional staff are worth their weight in gold. My only regret is not coming to them years ago.

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chris jarman

I would highly recommend Flawless Feet. I had three treatments with Millie after suffering knee pain for three years. I had received physiotherapy, acupuncture and osteopathic treatment, all of which helped but the pain and absence of the full range of motion persisted. Millie successfully treated my knee and after three sessions, assessed me as not requiring further treatment. She made recommendations for suitable trainers amd provided me with additional exercises to the ones issued by a physio. I am happily pain-free now and the full range of mobility has been restored. I would recommend Millie very highly. I was impressed that she did not suggest I needed further treatment or unnecessary assessments.

Em
Emma Kelly

I visited Marta yesterday with some foot concerns and she was absolutely fantastic. Friendly, reassuring, professional. The clinic was clean, welcoming and I cannot recommend them more highly.

Ro
Robyn Cowling

I definetly recommend Flawless Feet in Sydenham. I have just finished my course of treatment and I felt totally cared for and comforted. The aftercare offered was excellent and Marta made me feel calm and in control throughout the whole procedure too.

Ch
Chloe Graham