Welcome to Flawless Feet Podiatry & Laser Clinic in London

Charlie Ai

Out-of-Hours Receptionist at Flawless Feet Podiatry & Laser Clinic

Position	Out-of-Hours Receptionist
Email	hello@flawlessfeet.com

Meet Charlie

When the rest of the team has clocked off, Charlie’s working hard.

Charlie is our friendly AI receptionist, here to make sure you can still get the help you need outside our usual opening hours. Soon she will be able to book, reschedule, cancel appointments and answer your questions.

If Charlie doesn’t know the answer, don’t worry — she won’t make one up! She’ll make sure your query is passed on to our in-hours team, who can pick it up when they’re back.

A little bit about Charlie…

Charlie might be AI, but she’s very much part of our team. We expect her to treat everyone with patience, courtesy and respect, and we ask that the same courtesy is extended to her.

We understand that sometimes things can be frustrating, but abusive or inappropriate behaviour towards Charlie isn’t acceptable. Please speak to her as you would any other member of our team.

Calls are recorded for training and quality purposes, helping us make sure Charlie — and the rest of our team — continue to provide the best possible service.

So, whether you need to book an appointment, change an existing one, or simply have a question, Charlie’s here to help.

Accreditations

Customer Testimonials

Millie conducted a thorough investigation incl. an ultrasound scan and offered a firm diagnosis and treatment plan in only 30 mins. Whilst I would have preferred guidance on all of the aspects of treatment, I understand the limitations of an initial care plan. Ultimately I felt very reassured by Millie's expert advice about my foot issue.

Constanze Gilbert

My first appointment with Marta was fantastic. She was so helpful and informative. She explained what was happening with my feet, gave me treatment options and allowed me to think on them. I now have a treatment plan and know more about how to take care of my feet and what ill fitting shoes means for their health. Looking forward to my follow up appointment!

Sadaf Khan

Very nice clinic with lovely staff. My appointment with Marta went great, as she made me feel super comfortable and gave me her recommendations on the best course of action for my issue. Super professional and very clear with communication. Looking forward to seeing her again in the future! Thank you 🙏🏼", "star_review

Hannah Brisola

Flawless by name, flawless by nature... I had a double nail avulsion treatment for my big toes after suffering intermittently with infections. Marta was incredible, very knowledgable, professional and friendly, the aftercare was also top notch. They've now fully grown back with no issues. I would highly recommend them 100 times over... thank you Flawless Feet Podiatry & Laser Clinic.

Bella Major

I went to Flawless feet for the first time today & left feeling utterly relieved after having a painful toe for sometime & not understanding the reason. Marta was extremely professional, knowledgeable and welcoming and I left feeling so much better and confident about looking after my feet myself at home, following Marta's suggestions after receiving the treatment. I have booked for a check up in a couple of months & will be avoiding cheap nail bar pedicures in future! Thank you Flawless Feet!

Sara Tierney

After having tried a few others for foot treatment. Flawless were the first to fully put me at ease. Relaxed, friendly, informative and professional staff are worth their weight in gold. My only regret is not coming to them years ago.

chris jarman

I would highly recommend Flawless Feet. I had three treatments with Millie after suffering knee pain for three years. I had received physiotherapy, acupuncture and osteopathic treatment, all of which helped but the pain and absence of the full range of motion persisted. Millie successfully treated my knee and after three sessions, assessed me as not requiring further treatment. She made recommendations for suitable trainers amd provided me with additional exercises to the ones issued by a physio. I am happily pain-free now and the full range of mobility has been restored. I would recommend Millie very highly. I was impressed that she did not suggest I needed further treatment or unnecessary assessments.

Emma Kelly

I visited Marta yesterday with some foot concerns and she was absolutely fantastic. Friendly, reassuring, professional. The clinic was clean, welcoming and I cannot recommend them more highly.

Robyn Cowling

I definetly recommend Flawless Feet in Sydenham. I have just finished my course of treatment and I felt totally cared for and comforted. The aftercare offered was excellent and Marta made me feel calm and in control throughout the whole procedure too.

Chloe Graham